Member Types

This article will provide an overview of how member types work inside of Wisr. If you are already familiar with member types and are looking for the specifics of configuring them on your site, please refer to Customizing Wisr - Member Types.


A foundational component of the Wisr platform is determining who will become members in your site and the roles they will play. The Wisr onboarding process includes several ways in which your members will raise their hand and identify themselves, their needs, and how they’re willing to engage within the site. Selecting a member type is the first step in that journey and will drive most of the user’s experience.

When it comes to facilitating and supporting connections, one of the most important parts of the process is segmenting your audience. We use member types to differentiate the permissions, actions, and desired experience of your membership. During implementation, member types are pre-selected by your team.

It is important to note that while your members may identify with multiple member types, they may only choose one. This is why program design is extremely important.

Examples of member types include:

  • First-year/Sophomore Student
  • Young Alumni (0-10 years out)
  • Peer-mentor
  • Admitted transfer student
  • Community Supporter
  • Program Mentor
  • Faculty/Staff

Below is an example of member type selection for an institution’s alumni-student career network:

Member Types Example

Aside from basic demographic information, member type is the first question asked during Wisr onboarding and a member’s answer will affect the rest of their onboarding and Wisr experience. For example, member type will inform:

  • Who they have permission to connect with
  • What features are enabled or disabled for them in the site
  • Their role as a mentor, mentee, or both
  • What goals they have and how they are willing to volunteer
  • What fields and data they are required to complete and have access to

As your team thinks about and decides on the available member types in your site, ask “what are members trying to get out of this?”. A key feature in Wisr is associating these goals with your member types. Take a look at the next article to learn more about goals and volunteering items and how this integrates with and is affected by member types: Goals and Volunteer Items.

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