How Members Interact

There are several ways members are able to interact within a Wisr site. We tend to think of these connections in two buckets: Finding Each Other and Communicating. We’ve found that the term ‘networking’ can be intimidating for students and can lack urgency, especially as it relates to finding a career. That’s why we like to think of navigating a site as research and interacting with each other as a way to gain knowledge.

Finding Each Other

  • Recommended Members
    • During onboarding, members are encouraged to fill in their basic demographic info including location, member type, goals and volunteer items, industry interests and expertise, as well as any additional custom fields your team requires. All of this data factors into our Recommended Members algorithm and we use this information to help make recommendations for who members should connect with in the site. Members will find these recommendations on their dashboard. If a member has listed a volunteer item that corresponds with another member’s goals it will show that they are willing to help in that way on their profile card.

  • Member Search
    • Members can search and filter for other members by major, job title, location, member type, volunteer item, industry, or custom fields. This makes it easy to source all of the members in the network and find a connection who has volunteered in a certain way. Member search is great for students and recent alumni searching for members who have volunteered to advise on specific careers or to help other members find a job. It is also a useful tool for staff and faculty to power programming. Members are able to opt-out of being searched by modifying their privacy settings.
  • Admin Connections
    • Not all connections in the site need to be organic. Admins have the power to connect two members and automatically send a nudge to both parties. This feature is helpful for advising meetings and making a direct introduction. Once an admin initiates the connection, both members will see this in their respective connections tab as well as receive an email notification.

  • Matching Module
    • If your program uses Wisr’s matching module, then members of your site can also find a 1:1 direct match mentor on their dashboard. The match survey will either be required in the onboarding process or optional and housed on the dashboard. Once the matches are published, members will find their mentor/mentee match above the recommended members section of the dashboard. The matching module has a much more complex set of options than the default set of member recommendations. For more on our matching module, please click here.

  • Communities
    • Communities offer a great way for members to find each other and discuss shared interests in a group setting. Communities may act as a way to gather around specific industry interests, regional chapters, clubs, and organizations, or specific programs. Communities are an expansive feature, with lots of possibilities for bringing your members together and distributing valuable content. More about communities can be found in the communities module here.

Communicating

  • Chats
    • By far the most used form of communication within Wisr is the chat function. Members are able to send direct messages back and forth without sharing any personal contact information. We see this to be particularly active among incoming students and in student-to-student connections. Members receive both an in-app notification as well as an email nudge when they receive a new chat. Members who receive an email can reply directly to the message and Wisr will parse the response to place it back into the chat interface. For example, this allows a student to use our mobile app and an alumni to respond in their Outlook inbox.

  • Calls
    • After chatting back and forth it is not uncommon for members to schedule a 1:1 phone call through the Wisr platform. The call scheduling tool allows for both members to share their availability and once your members select a time, the software automatically creates a conference line and unique dial-in codes for both parties. Our technology allows members to conduct the conference call without ever having to exchange private contact information. Calls can be especially powerful as members start to explore new opportunities and conduct informational interviews.

  • Discussions
    • Inside of communities group, forum style conversations take place is the discussions tab. Members can pose questions, share articles, or host events such as an “as-me-anything” or a live webinar. Wisr has strategy guides available for group discussions and content that help spur group activity. Please contact adminsupport@wisr.io for more information.

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